Shipping & Returns
All products are sold through Amazon.com and Fulfilled By Amazon for your convenience
At checkout, feel free to choose Standard, Expedited or Second Day Shipping
All our products are Prime Eligible
MONEY BACK GUARANTEE TERMS
In case of a major defect in the product, the customer is offered a 30-day money back guarantee. Major defects include: open seams and holes/tears in the fabric present when the customer first received the product. In case any of the aforementioned defects is present, the customer may request a return and request a refund within 24 hours of delivery. Any problems reported later than 24 hours of delivery will be considered as a result of bad use, thus not eligible for refund.
DreamShip reserves the right to determine whether all claims are eligible for full/partial refund of the purchase.
Please read and comply with all labels and warnings. DreamShip is not responsible for any damage to the product on the account of misuse or not adhering to recommended care instructions on the product label.
This product is exclusively sold by DreamShip on Amazon US. DreamShip is a brand owned by Sylas LLC. The company does not have any distributors or authorized resellers. The company hereby is not responsible for any problems or defects caused by fraudulent products sold under the same name.